Report Confirms Rumored Xbox 360 Failure Rate: 16%

SquareTrade, an independent warranty provider, has issued a report that confirms the actual failure rate of the Xbox 360 system is way above what Microsoft claims and it is in fact the percentage that has been rumored for a while. This report only tracks this test group for a period of 6 to 10 months after warranty purchase (ending January 31, 2007). Once this same test group is tracked for 24 or 36 months, the fail rate is certain to go up. Our data shows that failures spike in the third month after warranty purchase but remain fairly steady after that, with only incremental drop-off until the eighth month. This pattern is fairly consistent with all electronics failures. [more...]